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Fill in the on line data recovery request form and submit. Take note of the Job Request ID number generated. After your job submission, you may want to print out a copy of the request form for your future reference (or at least take note of the request ID). You should also attach a copy of the request form or label the data media with the request ID.
The media should then be properly and amply wrapped before sending to our office. All parcels should be sent to: Attention to:
Upon receiving your media, we will perform evaluation and diagnose your data loss situation. A quotation will then be generated and sent to you via email or fax. Once we have your approval for us to proceed, our engineers will commence the data recovery tasks immediately. How long will the recovery process take?
If you need to check your job status, you can always access our Online Job Tracking System anytime, anywhere! |
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